LEGAL
Privacy policy
How Avana Systems LLC collects, uses, and protects information when you visit this website or contact us. Last updated: October 13, 2026.
Who we are
Avana Systems LLC (“Avana Systems”, “we”, “us”) provides website design, AI integration and automation, custom internal tools, and IT services to businesses in Washington DC, Maryland, and Virginia. If you have a question about this policy, contact us at help@avanasystems.com.
Information we collect
Information you give us. When you use our contact form or email us, we receive the details you choose to share: your name, business email, company, the service you are interested in, an optional phone number, and your message.
Technical information. Like most websites, our hosting server automatically records standard request data, such as IP address, browser type, the pages requested, and the date and time. We use it to keep the site secure and working.
How we use it
We use your information to respond to your inquiry, prepare proposals, deliver services you request, communicate about your project, protect the site against spam and abuse, and meet legal obligations. We do not sell your personal information, and we do not use it for third-party advertising.
Cookies and analytics
This website uses only the cookies and similar technologies needed for it to function and to protect our forms from spam. We do not currently use analytics or advertising cookies. If that changes, we will update this policy first.
Who we share it with
We share information only with service providers that help us run our business, such as website hosting and email providers, and only as needed for them to provide that service. We may also disclose information if required by law, or as part of a merger, sale, or reorganization of our business.
How long we keep it
Contact form submissions are delivered to us by email and are not stored in the website database. We keep inquiry correspondence for as long as needed to respond and maintain business records, generally no longer than two years after our last contact, unless you become a client. Client records are kept for the length of the relationship and as required by law.
Keeping it secure
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so please do not send passwords, payment details, health information, or other sensitive personal data through our contact form.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing help@avanasystems.com. Depending on where you live, you may have additional rights under applicable state privacy law. We will respond within the time required by law and may need to verify your identity first.
Children
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it was last revised.
Contact us
Avana Systems LLC
Serving Washington DC, Maryland, and Virginia
Email: help@avanasystems.com
See also our Terms of use.